Before joining TNG, Kiki served as Director of the Office for Civil Rights Compliance and Title IX Coordinator at Webster University. In that role, she oversaw the university’s response to reports of discrimination, harassment, and sexual misconduct; coordinated supportive measures; and guided institutional compliance through changes in federal Title IX regulations. Her work also included supervising seven deputy Title IX Coordinators across Webster’s international campuses, as well as a deputy Title IX Coordinator and several investigators at the St. Louis campus.

Previously, she served as Associate Director of Human Resources at St. Louis College of Pharmacy, where she began conducting Title IX investigations in 2015.

Bynum-Smith holds a Bachelor of Business Administration and a Master of Legal Studies, with an emphasis in conflict resolution. She holds the Professional in Human Resources (PHR) credential and brings a thoughtful, thorough approach to her work, emphasizing fair processes and careful analysis.