Your Comprehensive and Impartial Complaint Resolution Partner

At the FAIR Center, we understand the importance of addressing complaints in a prompt, fair, and impartial manner. That’s why we offer a comprehensive solution for your most challenging, sensitive, and complex complaint investigations and resolutions. Our team of experts is dedicated to ensuring fairness and impartiality in every case, to getting each case right, and to ensuring that every outcome is defensible.

Why Join The FAIR Center

Year-round support, on demand
Objectivity and impartiality
Ease of access to staffing, experts, and resources
Highest-quality investigations and outcomes
Unparalleled professionalism and precision
Comprehensive risk management

Your Partner in Fairness

At the FAIR Center, we believe in fairness for all. We are dedicated to helping organizations create safe and inclusive environments by providing fair and impartial complaint resolution services. Let us be your partner in promoting fairness and equality in your workplace or institution. Contact us today to learn how we can assist you with your complaint resolution needs.

Your All-in-One Partner for Resolution Support

At TNG, we offer expert resolution support services that seamlessly integrate with your institution’s processes and culture. As your trusted partner, we work closely with you to craft tailored solutions.

We provide at-the-ready, year-round assistance, whether you need help with a specific case or ongoing support. FAIR offers flexibility to suit your budget and meet your needs, including no-commitment contracts for as-needed services, hourly rates, flat fees, and yearly contracts. You can tap into TNG expertise whenever you need.

Independent and Objective Expertise

Our team at the FAIR Center is made up of 30 independent and objective experts who are well-versed in managing complaints related to Title IX, Title VI, Title VII, EEO, and civil rights. We provide case management, investigations, resolutions (formal and informal), and comprehensive interim staffing for all your office needs. With our expertise, you can be confident that your complaint resolution process will exemplify the utmost in professionalism and fairness.

The FAIR Center is Available to:

  • Elementary Schools
  • High Schools
  • Charter Schools
  • Community Colleges
  • Trade Schools
  • Private Colleges
  • Associations
  • Hospitals
  • Non-Profits
  • Middle Schools
  • Private (Independent K-12) Schools
  • School Districts
  • Technical Colleges
  • Universities
  • Corporations
  • Organizations
  • Agencies

The FAIR Center’s Wraparound Approach

At The FAIR Center, we redefine complaint resolution with our unique “wraparound” approach—a comprehensive solution designed to address every facet of the process. Unlike traditional services, our wraparound model goes beyond the surface, offering a seamless integration of various key components, expertise, and support mechanisms.

With FAIR you have access to professionals for intake, supportive measures, advocacy, advising, investigation support/logistics, investigation, decision-making, case management, hearing support, appeals, informal resolution facilitation, and more. Wraparound. Every role and function you need to provide a high-quality complaint resolution, from end-to-end.

Comprehensive Investigation and Resolution

Our wraparound approach ensures a thorough and reliable investigation and resolution process. With a dedicated team of seasoned professionals, we leverage our bench depth to navigate complexities with precision, delivering impartial decisions backed by extensive experience. From managing complaints to conducting decision-making panels, we offer clear, intelligible work product and ensure that every aspect aligns with industry standards. Our collective expertise forms the backbone of a comprehensive and effective resolution framework.

Advocacy and Support Services:

Central to our wraparound model is a focus on complainant and respondent rights, emphasizing due process. The FAIR Center provides victim advocates for complainants, offering emotional support and resources. While not serving as process advisors, our advocates play a crucial role in facilitating a compassionate environment. We recognize the distinct needs of all parties involved, promoting fairness and dignity throughout the resolution process.

The FAIR Center Services Include

  • Civil Rights, Workplace, and Student Conduct Investigations
  • Race Discrimination
  • Age Discrimination
  • Religious Discrimination
  • Ethnicity/Nationality/National Origin Discrimination
  • Disability Discrimination
  • Sex/Gender Discrimination
  • Other Protected Characteristic Discrimination Complaints
  • Student Misconduct Complaints
  • Employee Misconduct Complaints
  • Retaliation/Whistleblower Complaints
  • Counter-complaints
  • Adjudications (Hearings, Decision-making, Panels)
  • Title IX
  • Title VI
  • Title VII
  • VAWA
  • State law
  • EEO/Workplace
  • Violence Risk Assessments/Threat Assessments
  • Direct Threat/Involuntary Leave Determinations/Hearings
  • Student Misconduct Complaints
  • Employee Misconduct Complaints
  • Appeals
  • Process Advisors (Compliant with Title IX, VAWA, state law)
  • Rape Crisis and Abuse Advocates
  • Informal Resolutions, including Restorative Practices
  • Investigation Support Services
  • Case Management/Grievance Process Management
  • Hearing Support Services
  • Interim Administrators and Staffing
  • Investigators
  • Deputy Title IX Coordinators
  • Title IX Coordinators
  • Deans of Students (SSAOs)
  • Directors of Student Conduct
  • Case Managers

Your Top Ten Reasons to Go FAIR

The FAIR Center provides a wide range of benefits to clients to ensure fairness, promptness, impartiality, and professionalism in the resolution of misconduct complaints. We’re all about getting it right – fair results through a fair process.

We understand how important budgeting is to your institution or organization, and that’s why we offer transparent and predictable costs. You won’t have to worry about unexpected charges or hidden fees

Our deep bench of administrators, staff, consultants, and lawyers are all at your disposal, providing centralized and independent resolution resources for your institution or organization. We pride ourselves on being easily accessible and readily available when you need us most.

Licensed attorneys oversee all resolutions, ensuring they align with your existing policies and procedures. You can trust us to provide independent, unbiased results.

We pride ourselves on our experts’ thoroughness, extensive investigation/adjudication experience, and subject matter expertise. You can trust our team to deliver precise work product that aligns with industry standards and is concise, accurate, accessible, compliant, and defensible.

We adhere to each client’s policies and procedures to conduct unbiased investigations with fairness and impartiality. Our executive-level support from leading industy experts ensures that the process remains objective and of the very highest quality.

Comprehensive Risk Management
With our proven wraparound approach, you can mitigate institutional risks associated with complaints and safeguard your institution from legal challenges and potential losses while assuring that all parties’ rights are honored, outcomes are fair, and that each person who interacts with the FAIR Center feels heard and respected.

We offer services tailored to a diverse range of institutions and organizations, providing solutions well-suited for K-12 schools, universities, corporations, and nonprofits.

We prioritize the rights of complainants and respondents, showing respect for all but favoritism toward none. We incorporate trauma-informed practices and rigorous evidence evaluation to ensure a balanced and equitable outcome.

We calibrate pricing to your specific needs—there are no hidden fees, upcharges, or additional costs. We believe in simplified and transparent pricing

FAIR deploys a range of practices and strategies that allow us to speed the resolution process along without a loss of quality. Before you face lawsuits and agency complaints for non-prompt responses, let FAIR deepen your bench, supplement your current efforts, and get your process operating efficiently and within reasonable timelines.

Contact Us Today

The FAIR Center is committed to delivering unparalleled services that promote fairness and impartiality in the resolution of many types of misconduct complaints. You can rely on FAIR to provide expertise, professionalism, and significant savings on costs related to staffing, salaries, and overhead.

Download The FAIR Center Brochure